Effective Date: 19th June 2025
By using our website or booking a service with CayClean Services Ltd., you agree to the following terms and conditions.
1. Booking and Cancellations
Bookings must be made in advance through our website or by phone.
Please provide accurate contact and service information.
Cancellations or rescheduling must be made at least 24 hours before your scheduled service. Late cancellations may be subject to a fee.
2. Service Terms
Our team will arrive within the agreed time frame and deliver services as described.
We reserve the right to refuse service if the environment poses a safety risk.
Client must ensure access to the property at the agreed service time.
3. Payments
Payment is due upon completion of service unless otherwise arranged.
We accept cash, card, or bank transfer.
Prices are quoted in Cayman Islands Dollars (KYD) and are subject to change.
4. Liability
While we take utmost care, CayClean Services Ltd. is not liable for damage caused by pre-existing conditions or materials not suited for cleaning.
Clients must inform us of any delicate or hazardous areas before service begins.
5. Modifications
We may update these terms at any time. Continued use of our services implies acceptance of the latest version.